Privacy Policy for Action Automation Pty Ltd

Last Updated:  25/09/2024


At Action Automation Pty Ltd ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal and sensitive data when you use our app. By using our app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and sensitive user data:

  • Personal Information:
    • User name
    • Email address
  • Device Information:
    • Device type (e.g., smartphone, tablet)
  • Usage Information:
    • App interaction data
    • Error reports and crash logs

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, maintain, and improve our services.
  • To personalize user experience based on interactions within the app.
  • To communicate with you regarding your account, updates, and support.
  • To detect and prevent fraud or other illegal activities.

3. Data Sharing

We may share your personal and sensitive data with the following third parties:

  • Service Providers: We share your data with trusted service providers who assist us in app development, hosting, analytics, and customer support. These providers are bound by contractual agreements to protect your data.
  • Legal Compliance: We may disclose your data to comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These include encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain your personal and sensitive data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you request to delete your account or data, we will securely erase your information within a reasonable time frame unless legal obligations require us to retain it.

You can request the deletion of your data by contacting us at admin@actionautomation.com.au.

6. User Rights

You have the right to access, update, or delete your personal data. You may also choose to opt-out of certain data collection practices, such as geolocation tracking, by adjusting the settings in your device or app.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users through the app. Your continued use of the app following the changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Action Automation Pty Ltd
Email:        admin@actionautomation.com.au
Phone:     (+61) 406070798
Address:   6/3 Ramly Drive, Burleigh Heads, Queensland 4220 Australia.

This Privacy Policy is designed to ensure that we handle your personal and sensitive data responsibly and transparently. We are committed to safeguarding your information while providing you with the best possible experience with our app.